PAYMENT INFORMATION
DoubleTake Archery accepts the following forms of payment on our website:
- Visa
- MasterCard
- Discover Brand Cards
- American Express
- PayPal
All transactions are completed in US dollars.
SHIPPING
Orders are processed within 24-48 hours of receipt (not including weekends and holidays). Often, we are able to process order on the day received prior to noon (PST). Orders are shipped once payment has been confirmed. You will be notified via an email when the product has shipped.
Business days are Monday-Friday, excluding federal holidays within the United States. Additional non-shipping days will be listed on our website.
BACKORDERS & PRE-ORDERS
A backordered or pre-ordered item will ship as soon as it becomes available.
We will charge your credit card when your order is placed. We cannot guarantee that the backorder or pre-order item will be filled. If the backordered item is no longer available, we will cancel the item from your order, credit your card if previously charged, and notify you via e-mail.
CANCELLATIONS
Need to update your order? Please give us a call at (830) 444 – 0202 and we’ll see what we can do.
RETURNS & EXCHANGES
We stand behind everything we sell and guarantee your purchase to be free from damage or manufacture defects. If you received a product that appears to be damaged or defective, please contact us within 15 days of your purchase.
If you wish to return your item for other reasons other than defect, items must be returned in new and unused condition, include all parts and accessories and in original (un-opened) packaging, unless otherwise approved. To ensure a full credit, returns must be accompanied by the original sales receipt or packing slip. Refunds will be issued within 15 days of purchase.
CHANGES TO OUR SHIPPING & RETURN POLICIES
If we decide to change our shipping and return policies, we will post those changes on this page.
These policies were last modified March 2022.